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Indonesian city enhances citizen engagement

As part of Indonesia’s efforts to transform Depok into a Cyber City, the City Government has set up a call centre service number as an additional channel to provide public services.

New Zealand’s capital city to streamline IT systems

The Wellington City Council is starting a project to integrate ...

New Zealand’s capital city switches focus to enterprise

Kevin Lavery, Chief Executive Officer of Wellington City Council, talks ...

29 July 2013 | News

Historic local government reforms for City of Perth

Major local government reforms announced for City of Perth, signalling the beginning of the Western Australian State Government’s reforms to meet the demands of a growing city.

22 June 2013 | News


Two local government councils in New Zealand have linked their internal systems with the community-based website FixMyStreet, an application which allows people to report issues using the internet or a smartphone app.

10 June 2013 | News


Ministry of ICT (MICT), Thailand last week launched free Wi-Fi project to cover Nong Khai province with high speed Internet, in an effort to prepare this border city for the coming Asean Economic Community (AEC).

22 May 2013 | News

Championing Openness: City Of Edmonton CIO Chris Moore In Interview - Part Ii

In the second part of a two-part series, City of Edmonton CIO Chris Moore continues on two major recent projects: the Apps4Edmonton challenge — a contest to encourage residents to develop applications using data sets from the Edmonton Open Data Catalogue — and Workspace Edmonton, on enabling telecommuting.

16 May 2013 | News


In an exclusive interview with Chris Moore, the City’s CIO, we learn about the key drivers behind these initiatives and what he sees as the most important technologies CIOs will have to reckon with in the future.

1 April 2013 | News

Malaysian state eyes social media technology

Kuantan Municipal Council (MPK) in Pahang state, Malaysia is seeing the potential of leveraging tangible social media technology to improve its efficiency and engagement with citizens.

22 February 2013 | News

The Netherlands uses analytics to manage traffic network

The city region of Eindhoven (SRE), the Netherlands, has announced the first result of its smarter traffic pilot project to analyse data from connected cars together with location data to identify and resolve road network issue.

25 January 2013 | News

USA Utilities Commission revamps IT system

Greenville Utilities Commission (GUC), based in North Carolina, USA has revamped its IT infrastructure to improve operational efficiency and customer service.

22 January 2013 | News

German City uses analytics to solve traffic jams

The City of Cologne, Germany on January 17 announced the completion of a smarter traffic pilot project to predict and manage traffic flow and road congestion in the city.

17 January 2013 | News

Canada introduces integrated services card

The provincial government of British Columbia, Canada, introduced a new BC Services Card for citizens, replacing the CareCard, the ID currently used by citizens to access the government’s medical services plan, and combining with the driver’s license.

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It is nine months since the Government of India announced a plan to overhaul the ...