Delhi connects its offices with videoconferencing

Sunday, 20 May 2012

Connected Government

By Anshupriya Jha | 31 May 2011

Adding yet another feather to its e-governance initiatives cap, the Delhi government has connected all its important offices to the Delhi Secretariat with high-resolution videoconferencing facilities.

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Chief Minister Sheila Dikshit inaugurated the videoconferencing facility from the Delhi Secretariat. The facility extends to even the offices of all nine deputy commissioners with whom the Chief Minister interacted from a room next to her chamber.

Ms. Dikshit said that this was a “big step” forward towards realising e-governance. The technology would not only help the administration in speeding up the decision-making process, it will also make the redressal of grievances transparent.

Making use of this system, Delhiites would be able to put across their complaints directly to the senior officials of various important departments. It would become much easier to reach the concerned official, thus cutting down the decision-making time substantially.

The advanced quality of the equipment would also ensure high-resolution video, clear audio and thus, undisturbed interaction between the official and the complainant.

For now, the system has been installed at the Chief Minister’s Office at Delhi secretariat, the Lieutenant Governor’s office, offices of deputy commissioners of all nine districts in the Capital, Delhi’s Chief Secretary, the divisional commissioner and the chairman of New Delhi Municipal Corporation (NDMC).

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2 Comments

On 2 June 2011 Rajesh Sengupta wrote:

Delhi government has been using videoconferencing for a while, since the time when Sree Dharam Palji was the IT secretary. What is new about this facility? Better resolution or more coverage?

On 2 June 2011 Anshupriya Jha wrote:

The canvas has increased manifold this time. It's high-resolution, high-definition which means more picture clarity, better zoom and clearer voice. Earlier, one port could connect to four departments, now it can connect to 10 departments. With this new facility, 24 offices can be simultaneously addressed.

The high-definition screen can now accommodate 3600 people against the earlier capacity of 200.

Now, representatives of Resident Welfare Associations would come to their respective deputy commissioner's office and discuss their problems with the senior officials instead of coming to the headquarters for the same. The initial target is to do this exercise at least once every month with all the RWAs together at a go. This exercise is done under the 'Bhagidari' scheme of the Delhi Government.