• Home
• GOVERNMENT CXO
• E-GOVERNMENT
• CITIZEN ENGAGEMENT
• TAX AND REVENUE MANAGEMENT
• GOVERNMENT PROCUREMENT
• GREEN GOVERNMENT
• GOVERNMENT DATA MANAGEMENT
• GOVERNMENT SECURITY
• GOVERNMENT CLOUD
• GOVERNMENT ANALYTICS
• GOVERNMENT GIS
• CONNECTED GOVERNMENT
• DIGITAL INCLUSION
• EDUCATION IT
• HEALTHCARE IT

Digital Inclusion, Local Government

Bangaloreans get govt services home delivered

By Robin Hicks | 23 September 2009

The Indian city of Bangalore, the country’s third most populous city, has hatched plans to launch a series of mobile e-service centres to bring government services closer to citizens.

Starting November this year, BangaloreOne centres will make visits directly to the doorstep of citizens, providing an easier way for power and water bills to be paid. Bangaloreans can also get a passport made using the service.

The initiative is part of the state’s e-governance project known as ‘E-services on wheels’, or ‘mobile Bangalore’. Two mobile vans with five computers each travel across the city of 5.3 million people. The vans will stop for a minimum of two hours depending on the area’s need.

The BangaloreOne project was designed to integrate citizen service delivery at one point regardless of geographic location. It is expected that the project will be rolled out in Andhra Pradesh and seven other areas around the country over the next six months at an estimated cost of RP 190 crore (US$395 million).

Bangalore has experienced population growth of 38 per cent over the past decade.

---